On average, we deal with over 100 email messages in our inbox every day. More and more, we rely on our emails to document and track communication between us and the people we work with and for. Knowing this, sometimes, we go too far or not far enough in choosing our words.
Here are the 5 phrases you’re using that’s hurting your reputation:
Everyone sets out to be seen as a supportive, helpful professional at work. At times, we fall short of this at times in moments of frustration, stress or weakness. No one is perfect; it is understandable.
This should be the exception in your communication, though, not the rule. If you’re regularly using these kinds of phrases, it’s time to make a change. Skip the passive-aggressive lead-ins and lead-ons — and just get to the point of what you want to say candidly, directly and tactfully.
Because we send email to communicate, discuss, resolve and document the things that occur in our workplaces. If the communication isn’t clear, it will lead to unnecessary complications and confusion — and, if it comes down to it, will not withstand legal scrutiny.
Clear. Concise. Candid. Always in all ways.
Are there more passive-aggressive email phrases you’d like to see on this list? Tell me about it!